Waiting for a reply
–of – flagged
– contacted or logged · –
New since yesterday
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Logged this week
–
Flagged last week
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Newest first
Skipped today
Amy read these and decided they were not a lead. Rescue one if she got it wrong.LiveFlagged as leads
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Scanned in total
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Contacted
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the number the report needs to move
Groups producing leads
–
Every post Devi scanned
Amy keeps roughly one in fourLiveRelevantSkipped
The empty days around Jul 20 to 22 are the server outage. Nothing warned anyone; Meg noticed. The health strip at the top of this page is the fix.
Leads by region
· and how many got a replyLiveContactedWaiting
Actions per week
what the client will seeLiveActions loggedLeads flagged
Blue = leads Amy flagged that week. Orange = replies, messages and referrals Meg logged on the Queue. The orange line starts the week logging went live (September 2026); the partial current week is left off.
Group leaderboard
where the leads come fromLivePage access · 🔴 blocked · 🟡 reactions only · 🟢 clear · ⚪ untested
| Group | Region | Leads | Hit rate |
|---|
What people are asking for
trigger keywords across all leadsLiveThe words Devi matched on. Most leads are people who just had a bad day, not people shopping for a body shop.
Weakest group per region
lowest hit rate · at least 20 posts scanned in the periodLive| Region | Group | Scanned | Leads | Hit rate |
|---|
🔴 groups cost nothing to cut. 🟡 groups still reach the poster with a reaction, so a low hit rate there is a smaller loss.
What CSN Lift would see
built from the log, nothing typed twiceLiveCSN
Community Engagement · August 2026
CSN Lift · prepared by FYI GuysConversations found
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Replies posted
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Referred to a shop
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Median reply time
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Replies by region
Conversations this period
Every line on this card comes from the log. It fills in as Meg logs work on the Queue, at the moment she does it.
How the report writes itself
1
Devi finds a postAmy decides if it is a lead and drafts the reply. Already live.
2
Meg logs what she didOne tap on the Queue: replied, messaged, referred, or watching. Time-stamped, tied to the post, the group and the region.
3
The month adds itself upReplies, referrals, response time and the best conversations roll into the client card on the left.
4
Export when askedPDF or deck in the client's brand, from the same numbers. No re-reporting. Next to build.
Live since September 2026. Steps 1 to 3 run on this page. Older "Contacted" ticks on the sheet still count as contacted, but carry no date, so they never appear on the report.